Package Protection

Package Protection

Package Protection is automatically included with Protected Checkout and covers your order if it is lost or damaged in transit. If you prefer to continue without protection, you can select “Continue without protection” before checkout. Orders completed without Package Protection will need to be resolved directly with the shipping carrier if delivery issues occur.

My package is missing. What should I do?

If your order included Package Protection, contact us with your email and order number and we’ll help right away. If Package Protection was not included in your order at checkout, please contact the shipping carrier for assistance.